Effective Date: January 15, 2025
These Terms of Use (this "Agreement") govern your use of all digital products and services from Gleambase, including without limitation, any webpages, services, content, newsletters, databases, AI-powered research reports, and information therein (each, a "Service" and collectively, the "Services"), unless other terms and conditions expressly govern. Examples of the digital products and services that this Agreement governs include our AI research platform, company valuation reports, business intelligence dashboards, and research newsletters. These products and services are provided either directly by Gleambase Inc. and its subsidiaries ("Gleambase", "we", "us", "our") or through various third party platforms and devices (e.g., mobile and tablet).
PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONSTITUTE A LEGAL AGREEMENT AND IMPACT YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING WAIVER OF RIGHTS AND LIMITS ON REMEDIES. BY AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT, YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING ARBITRATION, EXCEPT FOR CERTAIN LIMITED TYPES OF DISPUTES DESCRIBED IN SECTION 16.1 BELOW. YOUR AGREEMENT TO ARBITRATION MEANS YOU ARE GIVING UP THE RIGHT TO GO TO COURT AND THE RIGHT TO A TRIAL BY JURY, AND INSTEAD, DISPUTES WILL BE DECIDED BY A NEUTRAL ARBITRATOR. YOU ALSO AGREE THAT ALL DISPUTES BETWEEN YOU AND US, WHETHER IN COURT OR IN ARBITRATION, WILL BE BROUGHT ONLY ON AN INDIVIDUAL BASIS AND YOU ARE WAIVING YOUR RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR ANY OTHER FORM OF REPRESENTATIVE ACTION. PLEASE CLICK HERE TO READ SECTION 16 OF THIS AGREEMENT FOR FURTHER DETAILS.
If you do not agree to be bound by the terms of this Agreement, please do not access a Service. If you access or use a Service, with or without an active subscription or registration, you are hereby notified that your continued use of such Service is subject to all applicable terms and conditions of this Agreement.
We may change the terms of this Agreement at any time by notifying you of the change in writing or electronically (including without limitation, by email or by posting a notice on a Service indicating that the terms have been "updated" or similar words). The updated terms also will appear in this document, which you can access at any time by going to the Agreement link at the footer of those Services which are made available through a website or to the Legal or Legal Notices area of those Services which are made available as an application. By using a Service after changes are made to this Agreement you signify that you agree to be bound by such changes.
We are based in the United States and the Services are provided from the United States. We make no representation or warranty that a Service or text, graphics, images, video, artwork, metadata and other data, design, organization, compilation, look and feel, advertising and all other protectable intellectual property, including but not limited to any copyrights, trademarks, service marks, trade names, trade dress, patent rights, or database rights available through the Services (the "Content") is appropriate or available for use in other locations. You agree that you will comply with any and all laws applicable to your use of a Service.
The Gleambase Privacy Policy describes how we collect, use, share and protect your personal information. Your information may be stored and processed in the United States or any other country where Gleambase has facilities and/or in which we engage service providers, and by using a Service online, you consent to the transfer of information outside of your country. If your access to a Service has been provided by or through a third party (for example, your employer or an education institution where you are a student) (each, a "Third Party Payer"), the Third Party Payer may have provided us with information about you (such as your email address or name) to enable us to provide you with access to a Service and distinguish you from other users. If you access a Service using a password, you are solely responsible for maintaining the confidentiality of that password. You agree to notify us promptly if you change your billing or delivery address or email address so we can continue to contact you and send any notices described hereunder. If you fail to notify us promptly of a change, we may not be able to contact you and may terminate your account.
Gleambase provides AI-powered research intelligence services that help users analyze private companies through:
Our services are designed for business and professional use only and are not intended for personal, household, or consumer use.
To access certain features of our service, you must create an account. You agree to:
You must be at least 18 years old and have the legal capacity to enter into these Terms. By using our services, you represent and warrant that you meet these requirements and that you are not prohibited from receiving our services under applicable law.
We reserve the right to verify your identity and the accuracy of information you provide. We may require additional documentation or information to verify your account, especially for enterprise or high-value subscriptions.
You may use our services for:
You agree not to use our services for:
You may not submit, upload, or transmit any content that:
Gleambase and its licensors own all rights, title, and interest in and to our services, including:
You retain ownership of any content you submit to our services. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, process, analyze, and store your content solely for the purpose of providing our services to you. This license includes the right to:
Research reports, analyses, and other outputs generated by our AI systems are provided for your internal use only. You may not:
Our services may include content from third-party sources. Such content is subject to the terms and conditions of the respective third-party providers. We do not claim ownership of third-party content and are not responsible for its accuracy or availability.
Access to our services requires a paid subscription. Fees are charged in advance on a monthly or annual basis as selected during registration. All fees are non-refundable except as required by applicable law or as expressly stated in our refund policy.
We may modify our pricing at any time. Changes will be communicated to existing subscribers with at least 30 days' notice via email or through our platform. Continued use of our services after the effective date of price changes constitutes acceptance of the new pricing.
Payments are processed by third-party payment processors. You agree to provide accurate and current payment information and authorize us to charge your designated payment method for all applicable fees. You are responsible for all charges incurred under your account.
For enterprise customers, we may provide invoices and accept payment by corporate credit card, wire transfer, or other mutually agreed methods. Payment terms and billing cycles may vary based on your subscription plan.
Refunds are generally not provided for subscription fees. However, we may provide refunds in our sole discretion for technical issues that prevent service delivery or other circumstances as outlined in our refund policy.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. You acknowledge that:
We strive to maintain high service availability but cannot guarantee uninterrupted access. Our services may experience downtime for maintenance, updates, security patches, or technical issues. We will use commercially reasonable efforts to minimize service interruptions and provide advance notice when possible.
We reserve the right to modify, suspend, or discontinue any part of our services at any time. We will provide reasonable notice of significant changes when possible. We may also add new features or capabilities to our services from time to time.
We may perform scheduled maintenance on our services, which may result in temporary unavailability. We will use commercially reasonable efforts to schedule maintenance during off-peak hours and provide advance notice when possible.
Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:
Our research reports and analysis are for informational purposes only and do not constitute:
You should consult with qualified professionals before making investment decisions. Past performance does not guarantee future results.
To the maximum extent permitted by law, Gleambase shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid us for the services in the 12 months preceding the claim.
We shall not be liable for any delay or failure to perform resulting from causes outside of our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, riots, embargos, acts of civil or military authorities, government actions, cyber attacks, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
You agree to indemnify, defend, and hold harmless Gleambase and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
You may terminate your account at any time by contacting us or using the account termination features in your dashboard. Upon termination, your access to our services will cease immediately.
We may suspend or terminate your account immediately if you:
Upon termination, your right to use our services ceases immediately. We may delete your account and data in accordance with our data retention policies. Certain provisions of these Terms will survive termination, including intellectual property rights, disclaimers, and limitations of liability.
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except as otherwise provided in Section 16 below.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Gleambase regarding your use of our services.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. We will replace any unenforceable provision with a valid provision that most closely reflects the intent of the original provision.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of Gleambase.
You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
All notices required under these Terms must be in writing and delivered to the addresses specified in the Contact Information section below.
Before initiating arbitration or a small claims action, you and Gleambase agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services (a "Dispute") through informal, good faith negotiations. Either party may initiate this process by sending written notice to the other party describing the Dispute and the proposed resolution. The parties agree to engage in good faith negotiations for at least 60 days before initiating arbitration or a small claims action.
Compliance with this Section 16.1 is a condition precedent to initiating arbitration or a small claims action. If the Dispute is not resolved within the 60 days, then either party may proceed in accordance with the below. This section does not apply to Disputes involving intellectual property or Section 9.4.1.
All Disputes will be resolved by binding, individual arbitration, unless otherwise set out in Section 16.3 and 16.4, or with the exception of the following: 1) any claim involving intellectual property, 2) any claim involving Section 9.4.1, and 3) any claim eligible to be brought in small claims court (collectively, "Excluded Claims"). YOUR AGREEMENT TO ARBITRATION MEANS THAT FOR ALL DISPUTES, EXCEPT FOR EXCLUDED CLAIMS, YOU ARE GIVING UP YOUR RIGHTS TO FILE A LAWSUIT IN COURT AND TO A JURY TRIAL. INSTEAD, YOU WILL HAVE A HEARING BEFORE A NEUTRAL ARBITRATOR. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.
THE PARTIES WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, OR ANY OTHER FORM OF REPRESENTATIVE ACTION, WHETHER IN COURT OR IN ARBITRATION. EACH PARTY MAY PROCEED IN ANY DISPUTE ONLY IN THAT PARTY'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION OR CLASS ARBITRATION.
By entering into this Agreement, independent of the agreement to arbitrate and waiver of class arbitration, you are giving up the ability to participate in or bring a class action in court for all claims, including but not limited to Excluded Claims. If this waiver of class actions and class arbitrations is deemed unenforceable, neither you nor Gleambase is entitled to arbitration; instead all Disputes will be resolved in court as noted below.
You and Gleambase waive the right to file any Dispute as part of a Mass Arbitration Filing. A "Mass Arbitration Filing" includes instances in which you or Gleambase are represented by a law firm or collection of firms that has filed 25 or more arbitration demands of a substantially similar nature against the other party within 180 days of the arbitration demand filed on your or Gleambase's behalf, and the law firm or collection of firms seek to simultaneously arbitrate all arbitration demands. No arbitrator shall arbitrate any Mass Arbitration Filing. If this waiver of Mass Arbitration Filings is deemed unenforceable, neither you nor Gleambase is entitled to arbitration; instead all Disputes will be resolved in court as noted below and subject to Section 16.3.
All arbitrations shall be filed with and administered by JAMS under its Streamlined Arbitration Rules and Procedures, available at https://www.jamsadr.com. The demand must be personally signed by the party initiating arbitration and must certify that the party has complied with Section 16.1 above. The arbitrator may award any relief or sanctions against all appropriate persons for any claim or relief that is frivolous or brought for an improper purpose.
All issues are for the arbitrator to decide, except that issues relating to the scope, application, and enforceability of the waiver provisions in 16.3 and 16.4 are for the court to decide. California law applies to any arbitration under this Agreement, but the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement.
You may request an in person hearing in your hometown. If the Arbitrator finds the costs and fees of an Arbitration you initiate will be prohibitive as compared to litigation in court, we will pay as much of your Arbitration filing and arbitrator fees as the Arbitrator deems necessary to prevent the Arbitration from being cost-prohibitive. Payment of fees will be governed by JAMS rules. JAMS has discretion to reduce fees and a good-faith challenge to the fees does not constitute a waiver or breach of this Agreement.
You may opt out of the mandatory arbitration provisions of this Agreement by sending written notice of your opt out along with your name and email address used to set up your account to ArbitrationOptOut@gleambase.com, within 30 days after first becoming subject to this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will still apply to you. Opting out of this Arbitration Agreement has no effect on any other current or future Arbitration Agreements you may have with us. This opt-out does not apply to the class action waiver in Section 16.3.
Judgment on the award rendered by the arbitrator may be entered in any federal or state court of competent jurisdiction located in the County of San Francisco, California.
We employ cookie technology and other tracking technologies. Read our Privacy Policy for more information on our use of cookies and tracking technologies. Certain of our content, data and information providers require us to include additional terms and conditions relating to their content and data, which you can review in our Data Provider Terms.